The Waldorf Hilton Hotel London, London ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Aldwych, London, United Kingdom, WC2B 4DD

The Waldorf Hilton, a 4-star London hotel, features luxurious accommodations and a variety of dining options including the iconic Homage restaurant. Guests benefit from modern amenities such as a heated indoor pool and an Executive Lounge offering complimentary refreshments. Located in Westminster Borough, the hotel is situated in London's Theatre District.

Rooms & Amenities

Each room at The Waldorf Hilton features a plasma-screen TV and a private bathroom with a rain shower and luxury toiletries. Rooms on the Executive floor provide access to the Executive Lounge, serving complimentary breakfast and refreshments throughout the day. Children under 12 enjoy complimentary breakfast from the buffet.

Dining Options

Homage restaurant offers a menu reflecting classic English fare with a modern twist, and afternoon tea is available daily. Good Godfrey's Bar serves classic cocktails and light snacks, while The Wild Monkey provides an intimate atmosphere for signature gin cocktails and cocktail artistry. The T Room offers carefully crafted cakes and a selection of specialty teas.

Leisure & Events

The Waldorf Hilton includes a heated indoor pool, a modern gym with free weights and cardio machines, and a variety of kids' amenities available upon request. The hotel's Palm Court features original marble flooring and glass ceilings, serving as a stylish venue for events and gatherings. The dedicated team can assist with event planning and unique space tours.

Local Area & Transportation

The Waldorf Hilton is located near prominent attractions including Covent Garden, the Royal Opera House, and the British Museum, all within a mile. Nearby transport options include Goodge Street Tube Station and Temple Underground Station, both within a 6-minute walk. The hotel is also surrounded by two famous theatres: the Novello Theatre and the Aldwych Theatre.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

2 persons

25 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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Superior Queen Room

Max:

2 persons

25 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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Hilton Executive King Suite

Max:

4 persons

57 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Center

London3000 ft

Airports

London City (LCY) 8.3 mi

London Heathrow (LHR) 17.5 mi

Train

Charing Cross Railway Station2300 ft

Metro stations

Covent Garden1400 ft

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Internet

Internet access

Parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Internet access
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Swimming pool
Live entertainment
Sun terrace

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

Aldwych, London, United Kingdom, WC2B 4DD

Map view

street view

Aldwych, London, United Kingdom, WC2B 4DD

City landmarks

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

4200 ft

Museums

The British Museum

3900 ft

Garden

Buckingham Palace

1.3 mi

Square

Trafalgar Square

2400 ft

Museums

National Gallery

3000 ft

Elizabeth Tower - Houses of Parliament

Big Ben

1.4 mi

Castle

Tower of London

1.9 mi

Gallery

Tate Modern

1.2 mi

Church

Westminster Abbey

1.1 mi

Market

Borough Market

1.3 mi

Opera House

Covent Garden

2200 ft

Harbor

Tower Bridge

1.9 mi

Church

St Paul's Cathedral

4900 ft

Square

Piccadilly Circus

4300 ft

Clive Steps

Churchill War Rooms

5200 ft

Public Building

Houses of Parliament

5300 ft

Parks

Hyde Park

2.0 mi

Oxford Street

4600 ft

Whitehall Palace Whitehall Horse Guards Avenue

Banqueting House

3800 ft

Gallery

National Portrait Gallery

2900 ft

Aquarium

SEA LIFE Centre London Aquarium

4800 ft

Museums

Sir John Soane's Museum

2300 ft

Great Central House

Marylebone Tube

1.4 mi

Palace

St James's Park

1.1 mi

Parks

Sky Garden

1.5 mi

Seven Dials Covent Garden

Seven Dials

2500 ft

Museums

Museum of London

1.2 mi

Museums

Imperial War Museums

1.4 mi

Nearby

Museums

London Transport Museum

1000 ft

Events

Somerset House

800 ft

Restaurants

Cote Brasserie

500 ft

17-21 Tavistock Street

The Delaunay

300 ft

55 Aldwych

Balthazar

900 ft

4-6 Russell Street

Radio Rooftop

300 ft

336-337 Strand ME Hotel

San Carlo Cicchetti- Covent Garden

700 ft

30 Wellington Street

Fishworks

500 ft

2-4 Catherine Street

The Opera Tavern

600 ft

23 Catherine Street

Sarastro

700 ft

126 Drury Lane Covent Garden

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

helpful staff

great location

lack of cleanliness

dated appearance

7.6/10

Very good

Rooms

7.2

Location

8.7

Service

8.0

Dining

7.3

4/5 based on 5916 reviews

#490 of 1,196 hotels in London based on Tripadvisor

Randy

United States of America, May 2024

7.0/10

I had a mixed experience at the Waldorf. The rooms were a bit tired and small, not quite up to the luxury standard I expected, although the huge TV was a nice touch. On the bright side, the hot water and rain shower head were great. The service, especially from Ben, was lovely and helpful, making my partner's birthday weekend even more special. The location was excellent for the Lyceum theatre and Covent Garden, but it felt a bit crowded at times. The dining experience was a bit hit or miss with fantastic choices but also some substandard offerings. Overall, a decent stay with some room for improvement.

Rooms

7.0

The rooms were small and not particularly luxurious, but the hot water and rain shower head were great. The huge TV was a nice addition.

Service

9.0

The service was excellent, with lovely and helpful staff, especially Ben, who made our stay memorable.

Location

8.0

The location was wonderful, perfect for the Lyceum theatre and Covent Garden, despite feeling a bit crowded at times.

Dining

6.0

The dining experience had its ups and downs, with fantastic choices but also some substandard offerings.

Facilities

5.0

Jeffrey

United Kingdom, March 2024

8.4/10

The hotel is in a fantastic location, near major theatres and convenient for exploring London. The rooms are spacious and very clean, offering great comfort despite some tightness with double beds. The service provided by the professional staff is top-notch, ensuring a high-end hotel experience. The dining options are satisfying, although limited in variety.

Rooms

8.0

The rooms were spacious and very clean, providing great comfort.

Service

9.0

The staff was professional and dedicated to maintaining a higher-end hotel experience.

Location

10.0

The hotel is perfectly situated near major attractions like Leicester Square, So-Ho, China Town, and Covent Garden, offering easy access to the best of London.

Dining

7.0

The dining experience was good, with enjoyable options, although limited in variety.

Facilities

8.0

The facilities offer a range of services, enhancing the overall guest experience.

Richard

United Kingdom, January 2024

8.6/10

I had a wonderful stay at the hotel. The rooms were immaculate, well-equipped, and had a modern yet classic design in line with the hotel's age. The bathroom was gorgeous, the bed was very comfortable, and I appreciated the separate sofa and TV room. However, the room was quite small and didn't feel worth the money.

Rooms

8.0

The rooms were well equipped and had a beautiful design. The bed was very comfortable, and the bathroom was fantastic.

Service

9.0

The staff were all polite, very helpful, and accommodating. They made me feel welcome and were attentive to my needs.

Location

9.0

The location was excellent, especially for theater lovers like me. It was very convenient, within walking distance of Covent Garden, Leicester Square, and Trafalgar Square.

Dining

9.0

The dining experience was top class with fantastic food and first-class service. Everything was excellent, and I especially enjoyed the freshly made omelettes.

Facilities

8.0

The hotel offered great facilities that enhanced my stay, making it even more enjoyable.

David

United Kingdom, January 2024

6.8/10

Despite some room issues and dining inconsistencies, my stay at the hotel was overall enjoyable. The breakfast was great, but dinner service had some shortcomings. The location couldn't have been better for exploring the West End and Covent Garden.

Rooms

6.0

The room had some wear and overlooked a construction site, but the bathroom was spacious. However, there were issues with cleanliness and room service.

Service

7.0

Most of the staff were friendly and helpful, especially in arranging special surprises. However, there were occasions where the service fell short and lacked assertiveness.

Location

8.0

The hotel's location in the heart of the West End is excellent for theater visits and exploring Covent Garden, but noise from an AC unit affected the stay.

Dining

7.0

The dining experience had its ups and downs; while the quality was good, there were issues with the menu clarity and service. The Palm Court ambiance was lovely.

Facilities

6.0

The hotel offered basic facilities but had some maintenance issues and lacked consistency in services.

Diane

United States of America, October 2023

8.4/10

I had a wonderful stay at the hotel. The room was clean, well-appointed, and a decent size, offering great value considering the London location. However, it was a bit cold. The service was top-notch, with friendly and genuinely helpful staff, though there was a small hiccup with the meal order. The location was perfect for sightseeing and close to Covent Garden and the theater district. The dining experience had varied options, but temperature issues affected some items. Overall, a great stay with a few minor drawbacks.

Rooms

8.0

The room was clean, well-appointed, and offered great value for London, but it was a little cold.

Service

9.0

The staff was very friendly and genuinely helpful, making the stay pleasant.

Location

9.0

The hotel's location near Covent Garden and the theater district was perfect for sightseeing.

Dining

7.0

The dining hall had varied options, but temperature issues affected some items and caused a bit of chaos.

Facilities

9.0

The hotel offered a wide range of facilities, ensuring a comfortable stay.

Mike

United Kingdom, October 2023

8.4/10

My stay at the hotel was quite pleasant. The room, while not very large, had all the amenities I needed, including tea, coffee, and biscuits. The service was excellent, with staff being super welcoming and kind. The location was perfect for exploring the theatres and sightseeing in London. The dining experience was fabulous, with a great choice of food options to satisfy everyone.

Rooms

7.0

The room was really small but had all the necessary amenities.

Service

9.0

The staff were absolutely delightful and went above and beyond to make our stay special.

Location

9.0

The location was excellent, especially for theater enthusiasts and sightseers.

Dining

9.0

The dining experience was fantastic with a variety of food options to choose from.

Facilities

8.0

The hotel had great facilities to ensure a comfortable stay.

Ian

United Kingdom, October 2023

7.2/10

The hotel room was spacious with a single pull-out bed, which was perfect for our teenage daughter. However, the cleanliness was lacking despite paying a significant amount for our two-night stay. The absence of regular housekeeping, even upon request, was disappointing.

Rooms

6.0

The rooms were big and had a single pull-out bed, suitable for our teenage daughter. However, the cleanliness did not meet expectations, especially considering the high cost of £830.00 for two nights in a suite and the limited towel change without housekeeping.

Service

8.0

The staff were very helpful and honest. Housekeeping returned my forgotten sat nav promptly. Lucas, the deputy manager, showed exceptional hospitality. The breakfast room staff, particularly a friendly black lady, had a nice demeanor. However, there is room for improvement in customer service skills, particularly at reception.

Location

7.0

The location was brilliant and fantastic for our plans, offering convenience for theaters and pleasant surroundings. The courteous and efficient staff justified the price, although some areas appeared slightly dated.

Dining

7.0

The dining experience was a mix of cold and unpleasant food, with the buffet items being notably chilly despite being full. However, the quality was excellent overall with delicious options, until a recommendation question raised some doubts.

Facilities

8.0

The hotel's facilities were efficient and done to a high standard, offering various services like room service, dry cleaning, laundry, and tours/ticket assistance.

helpful staff

lack of cleanliness

Valerie

United States of America, May 2023

7.4/10

I had a pleasant stay overall. The rooms were spacious and comfortable, but not as large as expected. The service was friendly and attentive, although there were minor hiccups with the breakfast order. The location was excellent for exploring London's attractions, and the dining experience varied in quality. The hotel facilities were satisfactory.

Rooms

8.0

The room was a nice size with very nice accommodations, though not as spacious as the executive suite previously experienced.

Service

7.0

The service was very lovely and attentive, with minor delays in taking the breakfast order.

Location

9.0

The hotel's location near Covent Garden and the River Thames was convenient for exploring London's attractions.

Dining

6.0

The dining experience ranged from good to disappointing, with varying quality in the meals served.

Facilities

7.0

The hotel facilities met the basic needs of a comfortable stay.

Adam

United Kingdom, May 2023

7.0/10

The hotel was in a great central location, perfect for a city break, but it needed some upkeep and improvement in service. The room was left uncleaned, and there were issues with communication at the restaurant, though breakfast was enjoyable. The team seemed slow to respond to requests and overlooked giving back a car key, causing inconvenience on departure.

Rooms

7.0

The room could have used a little TLC but was comfortable overall.

Service

5.0

There were some service issues, including slow responses and oversights, impacting the overall experience.

Location

9.0

The hotel was ideally situated in the heart of shopping and theatre land, perfect for exploring the vibrant Covent Garden and theater district.

Dining

8.0

The dining experience was of a high standard overall, with a great selection of food, but there were some communication issues with the staff.